For the purposes of this survey Wiltshire Council acts as the Data Controller and by answering this survey you have given consent to the Council to process your personal data for the specific purpose of contacting you to answer your enquiry. Your information may be used to check our database to answer your query. All your answers will be treated with the strictest confidence and your personal data will not be shared with third parties outside of the Council. Any reports made public will be anonymised so that no individual can be identified. For further information about how Wiltshire Council uses your personal data, including your rights as a data subject, please see our Privacy notice on the Wiltshire Council website.

Professionals Enquiry Form- Homes4Wiltshire

Please complete this form if you are a community safety, health, housing, legal, police, probation, social care, third sector or other professional seeking to discuss clients whose homes have ceased to be suitable and cannot be made suitable.  We will normally respond within 3 working days.  If none of the categories in the Type of enquiry drop-down is relevant, please choose Other.  

In the narrative box, it is important to include as much detail as possible.  Please note that if the customer is homeless or threatened with homelessness within 56 days, and does not lack capacity, advice may be sought from the council’s homelessness service using the Duty to Refer Form.  If you have a homeless customer without capacity for whom you are seeking housing assistance, this is the correct form.  Where the matter relates to a decision by a landlord to decline to consider your client for a home, please contact the lettings manager at the particular landlord.  Otherwise, if it is very urgent, please call 0300 456 0104.

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